RICHACCU frequently asked questions

Questions about Haier heat pumps and energy storage.

Find answers about our main heat pump line and about residential and commercial energy storage.

Main line: Haier heat pumps

Questions about heat pumps

Is Haier heat pump the most important product line for RICHACCU?

Yes. Haier heat pumps are the primary focus and are the first route on the website for most visitors.

Which Haier heat pump products do you focus on?

RICHACCU focuses on Haier Monobloc GT R290 air-to-water heat pumps, M7 heat pump boilers, air conditioning and related climate systems.

Can you help with ISDE subsidy questions?

We can help customers understand what needs to be checked for ISDE preparation, including product eligibility and project documentation.

What project information should I send?

Send the home type, insulation level, current boiler or heating situation, radiators or underfloor heating, domestic hot water demand and installation location.

Second line: home storage

Questions about battery storage for homes

Do you still sell home batteries?

Yes. Home energy storage remains part of the RICHACCU portfolio, especially for solar self-consumption and homes that want to be backup-ready.

Should I choose a heat pump or battery first?

For most electrification projects, heat demand and domestic hot water should be planned first. Battery storage can then be added if it supports the energy goal.

Can storage work with solar panels?

Yes. Residential storage can store solar production for evening use and support smarter electric home planning.

Can heat pumps and home batteries work together?

Yes. A battery can support solar self-consumption while the heat pump provides heating, cooling or domestic hot water.

Second line: commercial storage

Questions about commercial storage

What is commercial and industrial storage?

This includes larger battery systems, battery cabinets, BMS and inverter combinations for companies, workshops, offices and technical partners.

Who can ask about commercial storage?

Installers, entrepreneurs and project buyers who need scalable battery storage, peak-load support or backup planning.

Does RICHACCU support installers?

Yes. We can support product selection, technical information and delivery coordination for heat pump and storage projects.

How do I choose the right route?

Let us know whether the project is about a heat pump, home storage or commercial storage. We then guide the next step.